Jayen Homeowner Care portal is created to assist you in getting the most from your new home now and for many years to come.

Here’s what you’ll find in your Homeowner Portal:

Warranty Service Requests

Have a warranty service request? Submit and track your request via our portal. Our warranty team is here to assist you during the applicable warranty time with any deficiencies within your home.

Rooms and Items

You’ll find an inventory of all the rooms and items in your home including major systems, appliances, finishings and fixtures. View detailed information including manuals, FAQ and more.

Frequently Asked Questions

Review common questions and how-to guides to help you understand the various systems and items in your home.

Manuals and Documents

Important documents and operator manuals for the various systems and items in your home are available in our portal, along with other documentation including homeowner manuals, warranty documents and more.

Messages & Announcements

Keep up to date on announcements, and communicate directly with our homeowner care team from within our portal.

Maintenance Reminder

Review maintenance items required for your home so you can ensure everything is in the right shape.